Terms of Service

Effective Date: April 26, 2026  |  Last Updated: April 26, 2026

1. Acceptance of Terms

These Terms of Service ("Terms," "Agreement") constitute a legally binding agreement between you ("User," "Customer," "you," or "your") and Dewey's Pizza ("Company," "we," "us," or "our"), governing your access to and use of the website located at pizzadeweys.rest (the "Website") and all related services, online ordering platforms, mobile-optimized interfaces, promotional communications, and food service offerings provided by Dewey's Pizza (collectively, the "Services").

By visiting the Website, creating an account, submitting an order, using any interactive feature, or communicating with us electronically, you are expressly accepting these Terms. This acceptance is equivalent to a written signature under applicable United States federal and state electronic signature laws, including the Electronic Signatures in Global and National Commerce Act (E-SIGN Act), 15 U.S.C. § 7001 et seq.

If you are accessing or using the Services on behalf of a business entity, organization, or other legal person, you represent and warrant that you have the legal authority to bind that entity to these Terms. In such cases, "you" and "your" shall refer to both you individually and the entity you represent.

These Terms apply to all visitors, registered users, customers, and any other persons who access or use the Services in any manner. We reserve the right to refuse service to anyone for any reason at any time, consistent with applicable law.

2. Description of Services

Dewey's Pizza is a food service establishment that offers the preparation and sale of pizzas, appetizers, salads, beverages, desserts, and other food and beverage items (collectively, "Products"). Our Services include, but are not limited to:

• Online Ordering: The ability to browse our menu, customize food and beverage selections, and place orders for delivery or carry-out through the Website.
• In-Store Dining: Dine-in services at our physical location, subject to availability, current hours of operation, and applicable local health and safety regulations.
• Carry-Out Services: Ordering food items for personal pickup at our establishment.
• Delivery Services: Delivery of orders to addresses within our designated delivery radius, which may be provided directly by Dewey's Pizza or through third-party delivery partners.
• Catering and Special Orders: Large-volume or customized orders for events, parties, or special occasions, subject to advance notice and availability.
• Loyalty and Promotional Programs: Participation in any discount, loyalty reward, coupon, or promotional offer programs that may be offered from time to time at our sole discretion.
• Customer Support: Communication via email, phone, or online inquiry for assistance with orders, dietary questions, and general inquiries.

We reserve the right to modify, suspend, discontinue, or restrict access to any aspect of the Services at any time without prior notice. Dewey's Pizza does not guarantee continuous, uninterrupted availability of the Website or any specific product or service offering. Menu items, pricing, and availability are subject to change without notice.

Our Services are intended solely for personal, non-commercial use by individuals who are legally able to enter into binding contracts under applicable law. Our Products and Services are not intended for resale or commercial redistribution without express written authorization from Dewey's Pizza.

3. Eligibility

To use the Services, you must be at least thirteen (13) years of age. To place orders, make purchases, or enter into any binding transaction through the Website, you must be at least eighteen (18) years of age or have the express consent and supervision of a parent or legal guardian who accepts these Terms on your behalf. By using our Services, you represent and warrant that you meet these eligibility requirements.

The Website and Services are intended for use by persons located within the United States. We make no representation that our Services are appropriate or available for use in other locations. If you access the Services from outside the United States, you do so at your own risk and are responsible for compliance with any applicable local laws.

4. User Accounts and Registration

Certain features of the Website, including online ordering, loyalty programs, and order history access, may require you to create a user account ("Account"). When registering for an Account, you agree to:

• Provide accurate, current, and complete information as prompted during the registration process;
• Maintain and promptly update your account information to keep it accurate, current, and complete;
• Keep your account credentials, including your password, confidential and secure;
• Accept full responsibility for all activities that occur under your Account, whether or not authorized by you;
• Notify us immediately at [email protected] of any unauthorized use of your Account or any other breach of security.

We reserve the right to suspend, terminate, or refuse the creation of any Account at our sole discretion, including in cases where we believe the account information is false, inaccurate, or violates these Terms. You may not create multiple accounts for the same individual, impersonate another person, or use another user's account without permission.

5. User Obligations and Prohibited Activities

As a condition of using the Services, you agree to use the Website and all Services in a lawful, respectful, and appropriate manner. You agree that you will not engage in any of the following prohibited activities:

• Violating any applicable federal, state, or local law, regulation, or ordinance, including but not limited to consumer protection laws enforced by the Federal Trade Commission (FTC) under the FTC Act, 15 U.S.C. § 41 et seq.;
• Submitting false, fraudulent, or misleading information, including fake orders, fraudulent payment information, or false dietary or allergy requests;
• Engaging in any form of identity theft, impersonation, or misrepresentation of affiliation with any person or entity;
• Using automated tools, bots, scrapers, spiders, or other data extraction methods to access the Website or collect any content or data without our prior written consent;
• Attempting to gain unauthorized access to any part of the Website, our servers, databases, or computer systems through hacking, password mining, or other illicit means;
• Uploading, transmitting, or distributing any malware, viruses, Trojan horses, ransomware, or other malicious or harmful code through the Website;
• Engaging in any action that disrupts, interferes with, or imposes an unreasonable burden on the Website's infrastructure or hosting systems;
• Using the Services for any commercial purpose, including unauthorized advertising, solicitation, or promotion of third-party products or services;
• Harassing, threatening, abusing, or defaming any Dewey's Pizza employee, contractor, agent, or other user;
• Circumventing or attempting to circumvent any technological protection measures or security features of the Website;
• Placing fraudulent orders with the intent to receive food without payment, or engaging in chargebacks without a legitimate basis;
• Reproducing, copying, duplicating, or exploiting any portion of the Website or its content for commercial purposes without express written authorization.

Violation of any of the above may result in immediate termination of your Account and access to the Services, and may subject you to civil and/or criminal liability under applicable law. We reserve the right to report suspected unlawful activity to appropriate law enforcement authorities.

6. Ordering, Payment, and Pricing

6.1 Order Placement

When you place an order through the Website, you are making an offer to purchase the selected Products at the stated price, subject to availability. Dewey's Pizza reserves the right to accept or decline any order for any reason, including but not limited to unavailability of items, errors in pricing, or suspicion of fraudulent activity. An order is confirmed only upon receipt of an electronic confirmation from us.

6.2 Pricing

All prices listed on the Website are in United States Dollars (USD) and are subject to change at any time without notice. Prices displayed do not include applicable sales taxes, delivery fees, service charges, or gratuity unless expressly stated. Final pricing will be disclosed at the time of checkout before you submit your order.

6.3 Payment Terms

Payment for all orders is due at the time of purchase. We accept major credit cards, debit cards, and any other payment methods displayed at checkout. By submitting payment information, you represent and warrant that:

• You are authorized to use the payment method provided;
• The payment information is accurate and complete;
• Your financial institution will honor the charge.

We use industry-standard encryption and third-party payment processors to handle transactions. We do not store full credit card numbers on our servers. All payment processing is subject to the terms and privacy policies of our third-party payment processors.

6.4 Refunds and Cancellations

Due to the perishable and time-sensitive nature of food products, all sales are generally final once an order has been confirmed and preparation has begun. If you have a concern about your order, including incorrect items, missing items, or quality issues, please contact us immediately at [email protected] or by phone. We will review each complaint on a case-by-case basis and may offer a refund, credit, or replacement at our sole discretion, in compliance with applicable consumer protection laws.

6.5 Taxes

You are responsible for payment of all applicable federal, state, and local taxes on your purchases. Sales tax will be applied to your order in accordance with applicable laws for the jurisdiction in which your order is placed or delivered.

7. Food Allergy and Dietary Disclaimer

Dewey's Pizza takes food allergies and dietary restrictions seriously; however, our food is prepared in a shared kitchen environment where cross-contamination with common allergens — including gluten, dairy, eggs, nuts, soy, shellfish, and other allergens — is possible. We cannot guarantee that any menu item is entirely free from any specific allergen. If you have a severe food allergy or dietary restriction, you should contact us directly before placing an order to discuss your needs. Dewey's Pizza does not assume liability for allergic reactions or adverse health events resulting from the consumption of our Products unless caused by our direct negligence.

8. Intellectual Property Rights

All content, materials, and elements available on the Website, including but not limited to text, graphics, images, photographs, logos, icons, button designs, software code, audio clips, video clips, digital downloads, data compilations, menu designs, and the overall "look and feel" of the Website (collectively, "Intellectual Property"), are the exclusive property of Dewey's Pizza or its licensors and are protected under United States and international intellectual property laws, including:

• The Copyright Act, 17 U.S.C. § 101 et seq.;
• The Lanham Act (Trademark Act), 15 U.S.C. § 1051 et seq.;
• Applicable trade secret and unfair competition laws.

The "Dewey's Pizza" name, logo, and all related marks, trade dress, and branding are trademarks or service marks of Dewey's Pizza. You may not use these marks in any manner without our prior written consent.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Website solely for personal, non-commercial purposes in accordance with these Terms. This license does not permit you to:

• Reproduce, distribute, publicly display, or create derivative works from any Website content;
• Use any data mining, robots, or similar automated tools to extract content;
• Frame or mirror any portion of the Website without written authorization;
• Remove or alter any proprietary notices or labels on the content.

Any unauthorized use of our Intellectual Property may subject you to civil and criminal penalties under applicable United States law. We reserve all rights not expressly granted in these Terms.

9. Third-Party Links and Services

The Website may contain links to third-party websites, platforms, or services (including third-party delivery partners, payment processors, and social media platforms) that are not owned or controlled by Dewey's Pizza. These links are provided for your convenience only. Dewey's Pizza has no control over the content, privacy practices, terms, or accuracy of any third-party website or service and is not responsible for any harm or loss resulting from your use of or reliance on such third-party resources. Your interactions with any third party are governed solely by that party's terms and privacy policy. We encourage you to review the terms and policies of any third-party website you visit.

10. Disclaimer of Warranties

THE WEBSITE AND ALL SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITHOUT ANY REPRESENTATION OR WARRANTY OF ANY KIND, EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, DEWEY'S PIZZA EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO:

• IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT;
• WARRANTIES THAT THE WEBSITE WILL MEET YOUR REQUIREMENTS OR BE AVAILABLE ON AN UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE BASIS;
• WARRANTIES AS TO THE ACCURACY, COMPLETENESS, RELIABILITY, OR CURRENCY OF ANY INFORMATION OR CONTENT ON THE WEBSITE;
• WARRANTIES THAT DEFECTS IN THE WEBSITE WILL BE CORRECTED, OR THAT THE WEBSITE OR SERVERS ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS.

Some jurisdictions do not allow the exclusion of implied warranties. To the extent that such exclusions are not permissible under applicable law, such exclusions shall apply to the maximum extent permitted by law.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE UNITED STATES LAW, IN NO EVENT SHALL DEWEY'S PIZZA, ITS OWNERS, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, CONTRACTORS, LICENSORS, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:

• Loss of profits, revenue, data, goodwill, or other intangible losses;
• Damages resulting from unauthorized access to or alteration of your transmissions or data;
• Damages resulting from third-party conduct or content accessible through the Website;
• Personal injury or property damage arising from your use of the Website or consumption of our Products, except as caused by our direct negligence;
• Any other indirect or consequential loss arising from or in connection with these Terms or the Services.

IN NO EVENT SHALL DEWEY'S PIZZA'S TOTAL CUMULATIVE LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO YOUR USE OF THE SERVICES EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO DEWEY'S PIZZA IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00 USD).

These limitations apply regardless of the legal theory on which the claim is based, whether in contract, tort (including negligence), strict liability, or otherwise, and even if Dewey's Pizza has been advised of the possibility of such damages. Some jurisdictions do not allow certain limitations of liability; in such cases, our liability shall be limited to the maximum extent permitted by applicable law.

12. Indemnification

You agree to defend, indemnify, and hold harmless Dewey's Pizza, its owners, officers, directors, employees, agents, subcontractors, licensors, and successors (collectively, "Indemnified Parties") from and against any and all claims, damages, losses, costs, liabilities, judgments, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with:

• Your access to or use of the Website or Services;
• Your violation of any provision of these Terms;
• Your violation of any applicable federal, state, or local law, rule, or regulation;
• Your violation of any third-party rights, including intellectual property rights, privacy rights, or consumer rights;
• Any content you submit, post, or transmit through the Website;
• Any fraudulent, negligent, or willful misconduct on your part;
• Any dispute between you and any third party, including delivery partners, payment processors, or other users.

We reserve the right to assume exclusive control of the defense of any matter subject to indemnification by you. You agree to cooperate fully with our defense of such claims. You shall not settle any claim without our prior written consent.

13. Privacy and Data Protection

Dewey's Pizza is committed to protecting the privacy of your personal information. Our collection, use, storage, and disclosure of personal data are governed by our Privacy Policy, which is incorporated into these Terms by reference and available on the Website. By using our Services, you consent to the data practices described in our Privacy Policy.

To the extent you are a resident of California, your rights regarding personal information may be governed by the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), as applicable. Please refer to our Privacy Policy for details on how to exercise your rights under these laws, including the right to know, right to delete, right to correct, right to opt-out of sale or sharing, and right to non-discrimination.

14. Governing Law and Jurisdiction

These Terms and any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the Services shall be governed by and construed in accordance with the laws of the United States of America and the laws of the applicable state in which Dewey's Pizza operates, without regard to conflict of law provisions. Federal law, including the Federal Trade Commission Act (15 U.S.C. § 41 et seq.) and applicable federal consumer protection statutes, shall apply where relevant.

Subject to the dispute resolution provisions below, you agree that any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the competent federal or state courts of the United States having jurisdiction over the business location of Dewey's Pizza. You hereby irrevocably consent to the personal jurisdiction and venue of such courts and waive any objection to the laying of venue in such courts.

15. Dispute Resolution

15.1 Informal Resolution

We encourage you to contact us first before initiating any formal dispute resolution process. If you have a complaint or concern, please reach out to us at [email protected]. We will make a good-faith effort to resolve your concern informally within thirty (30) days of receipt. Many disputes can be resolved quickly and to mutual satisfaction through direct communication.

15.2 Binding Arbitration

If an informal resolution cannot be reached, any dispute, claim, or controversy arising out of or relating to these Terms, the Website, or the Services — including disputes about the validity, enforceability, or scope of this arbitration clause — shall be finally resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, except as modified herein. The arbitration shall be conducted in the English language. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.

15.3 Class Action Waiver

YOU AND DEWEY'S PIZZA AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator may not consolidate claims of more than one person, preside over any class or representative proceeding, or award class-wide relief.

15.4 Small Claims Court

Notwithstanding the above, either party may bring an individual claim in a small claims court of competent jurisdiction, provided the claim qualifies and remains in such court.

15.5 Opt-Out Right

You may opt out of the binding arbitration agreement within thirty (30) days of first accepting these Terms by sending a written notice to [email protected] with the subject line "Arbitration Opt-Out." Your opt-out will not affect any other provision of these Terms.

16. Term and Termination

These Terms are effective from the date you first access the Website or use the Services and shall remain in full force and effect for as long as you continue to use the Services, unless earlier terminated as provided herein.

Dewey's Pizza reserves the right, in its sole discretion and without prior notice, to:

• Terminate or suspend your access to the Website or Services for any reason, including violation of these Terms;
• Remove, edit, or disable any Account, order, or content;
• Discontinue the Website or any portion of the Services at any time.

Upon termination, all licenses and rights granted to you under these Terms shall immediately cease. Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to Sections on Intellectual Property, Disclaimer of Warranties, Limitation of Liability, Indemnification, and Dispute Resolution.

You may terminate your Account at any time by contacting us at [email protected]. Termination of your Account does not relieve you of any obligations or liabilities incurred prior to termination.

17. Changes to Terms of Service

Dewey's Pizza reserves the right to modify, update, revise, or replace these Terms at any time at our sole discretion. When we make material changes to these Terms, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you by email or by a prominent notice on the Website.

Your continued use of the Website or Services following the posting of any changes constitutes your acceptance of the revised Terms. If you do not agree to the revised Terms, you must immediately discontinue use of the Website and Services. We encourage you to review these Terms periodically to stay informed of any updates.

Changes to these Terms do not apply retroactively to disputes that arose prior to the effective date of such changes, unless required by applicable law.

18. Severability

If any provision of these Terms is found to be invalid, unlawful, void, unenforceable, or in conflict with applicable law by a court or arbitrator of competent jurisdiction, that provision shall be deemed severed from these Terms to the minimum extent necessary, and the remaining provisions shall continue in full force and effect. The invalidity or unenforceability of any provision shall not affect the validity or enforceability of any other provision. The unenforceable provision shall be modified to the minimum extent necessary to make it enforceable, consistent with the parties' original intent as closely as possible.

19. Entire Agreement

These Terms, together with our Privacy Policy and any other legal notices or policies posted on the Website, constitute the entire agreement between you and Dewey's Pizza with respect to your use of the Website and Services. These Terms supersede all prior and contemporaneous agreements, communications, representations, and understandings, whether written or oral, between you and Dewey's Pizza relating to the subject matter hereof.

No waiver of any provision of these Terms by Dewey's Pizza shall be deemed a continuing waiver of such provision or any other provision. Our failure to exercise or enforce any right or provision under these Terms shall not constitute a waiver of such right or provision. No amendment to these Terms shall be binding unless made in writing and posted to the Website by Dewey's Pizza.

20. Force Majeure

Dewey's Pizza shall not be liable for any delay, failure to perform, or inability to provide Services resulting from events beyond our reasonable control, including but not limited to acts of God, natural disasters, fires, floods, earthquakes, pandemics, epidemics, public health emergencies, acts of war or terrorism, government actions or regulations, labor strikes or disputes, supply chain disruptions, utility failures, or internet or telecommunications outages. In such circumstances, Dewey's Pizza will make reasonable efforts to resume normal operations as soon as practicable.

21. Electronic Communications

By using the Website and Services, you consent to receiving electronic communications from Dewey's Pizza. These communications may include operational notices regarding your orders, Account, or the Services, as well as promotional materials if you have opted in to receive them. You agree that all agreements, notices, disclosures, and other communications that we provide electronically satisfy any legal requirement that such communications be in writing. You may opt out of promotional communications at any time by following the unsubscribe instructions in any promotional email or by contacting us directly.

22. Accessibility

Dewey's Pizza is committed to making its Website accessible to all users, including individuals with disabilities, in a manner consistent with applicable accessibility standards and the Americans with Disabilities Act (ADA), 42 U.S.C. § 12101 et seq., to the extent applicable. If you experience any difficulty accessing the Website or require an accommodation, please contact us at [email protected] so that we may assist you.

23. Contact Information

If you have any questions, concerns, complaints, or requests regarding these Terms of Service, your Account, or the Services offered by Dewey's Pizza, please contact us using the information below:

We will make every effort to respond to your inquiry within a reasonable time. For urgent matters related to an active order, please contact us directly through the fastest available communication method listed above.